Customer Waiver & Terms of Participation
Please read this waiver carefully before booking. By making a booking and ticking the acceptance box, you confirm that you have read, understood and agreed to these terms.
The Mad Splatter provides paint-splatter and creative experiences involving paint, movement and other materials.
Activities can be messy, energetic and unpredictable. Paint may be thrown, sprayed or splashed during the session and participants should expect to get covered in paint.
We want everyone to have an enjoyable and safe experience, but participation is at your own risk.
By booking, you confirm that:
The Mad Splatter reserves the right to stop or refuse participation if a person is behaving dangerously, aggressively, appears intoxicated or is otherwise considered unable to participate safely.
Children and young people must be supervised by a responsible adult in accordance with the booking requirements.
The responsible adult remains responsible for the child/children in their care throughout the visit unless The Mad Splatter has specifically stated otherwise.
Adults accompanying children must:
Children must not be left unattended.
Paint is used throughout the experience and staining or damage to clothing and personal belongings is possible.
The Mad Splatter provides protective clothing where included in the booking, but this does not guarantee that clothing underneath will remain clean or undamaged.
We strongly recommend:
The Mad Splatter cannot accept responsibility for damage to clothing or personal possessions resulting from participation in the activity, except where liability cannot legally be excluded.
Participants must follow staff instructions regarding the safe use of paint and equipment.
Paint should not intentionally be directed into another person's eyes, mouth or face.
If paint enters the eyes, participants should immediately notify a member of staff and follow the appropriate first-aid instructions.
Participants should inform staff before participating if they have known allergies, sensitivities or other concerns relating to the materials being used.
Customers are responsible for informing The Mad Splatter before participation of any allergy, medical condition, disability or other circumstance that may affect their ability to participate safely.
We will make reasonable efforts to accommodate disclosed requirements where possible.
If you are unsure whether the activity is suitable for you or your child, please contact us before booking.
The nature of the experience means that floors and surfaces may become wet or covered with paint.
Participants must:
Participants understand that there is an increased risk of slips and falls associated with a paint-splatter environment.
Alcohol may only be consumed where specifically permitted by The Mad Splatter and in accordance with the rules of the particular event.
Anyone who appears intoxicated or whose behaviour creates a safety concern may be refused participation or asked to leave.
No refund will necessarily be provided where participation is refused due to inappropriate or unsafe behaviour.
The following are not permitted:
The Mad Splatter reserves the right to immediately end a person's participation if they breach these rules.
Customers may be liable for damage caused deliberately or through reckless or irresponsible behaviour.
Normal wear and tear associated with the activity is not considered customer damage.
Customers are responsible for their own personal belongings.
Valuable items should not be brought into the splatter area.
The Mad Splatter cannot accept responsibility for loss or damage to personal possessions unless caused by circumstances for which we are legally responsible.
The Mad Splatter may take photographs or videos during sessions for promotional purposes.
Where appropriate, we will seek consent in accordance with our photography policy.
If you do not want yourself or your child to appear in promotional photographs or videos, please inform a member of staff before the session.
Customers must not photograph or film other participants without their permission.
For everyone's safety, staff instructions must be followed at all times.
Staff may pause or stop an activity where they believe there is a safety concern.
The decision of The Mad Splatter staff regarding the safe operation of an activity is final.
If the fire alarm sounds or staff instruct you to evacuate:
Customers must cooperate fully with emergency procedures.
The Mad Splatter takes reasonable steps to provide a safe environment and appropriate safety instructions.
Nothing in these terms is intended to exclude or restrict any liability that cannot legally be excluded or restricted, including liability for death or personal injury caused by negligence, fraud or any other liability that cannot legally be limited.
Subject to the above, The Mad Splatter is not responsible for loss, damage, injury or expense arising from participation where this results from the customer's own actions, failure to follow safety instructions or other circumstances outside The Mad Splatter's reasonable control.
Bookings are subject to The Mad Splatter's booking and cancellation policy.
Please ensure you have read the cancellation terms before completing your booking.
By completing a booking, you confirm that:
THE MAD SPLATTER – www.themadsplatter.co.uk
Please enjoy yourself, get messy and make some brilliant memories — but most importantly, stay safe!